SHIPPING & DELIVERY

Welcome to Locks & Bonds Professional Hair Extensions USA
Same-Day Shipping if ordered before 1:00pm PST or 4:00pm EST Mo-Fr., or 11:15am on Saturdays
Express Overnight Delivery Shipping options are available!

🇺🇸 All orders shipped from the USA 🇺🇸

 

Read Our FAQ below for more details

 

Shipping FAQ

  • An order placed Monday-Friday before 1:00pm (13:00) US Pacific Time will ship the same day, otherwise, it will ship the following day.
  • An order placed on Saturday before 11:15am will ship the same day, otherwise, it will ship on Monday
  • There is no shipping on Sundays or major US holidays.

USPS First Class:

  • Arrives in 4-7 days after the order is shipped

Free Shipping (USA Only):

  • Free shipping is normally sent via Fedex 2-day (see below for details). We may, at our discretion, use an alternate carrier (UPS or USPS) with the same service level.

Fedex 2-Day:

  • Monday-Thursday: Orders placed before the cutoff times will arrive in 2-days, including Saturday. e.g., an order placed on Monday will arrive on Wednesday.
  • Friday - Saturday: Orders placed before the cutoff times will arrive the following Tuesday.
  • Orders normally arrive by 4pm.
  • We may, at our discretion, use an alternate carrier (UPS or USPS) with the same service level.

Fedex Priority Next Business Day:

  • Monday-Thursday: Orders placed before the cutoff times will arrive the next business day by 12:00pm. For example, an order placed on Monday will arrive on Tuesday by 12:00pm.
  • Friday - Saturday: Orders placed before the cutoff times will arrive the following Monday by 12:00pm.
  • We may, at our discretion, use an alternate carrier with the same service level.

Fedex Priority Next Day (Saturday Delivery):

  • Fedex Priority Next Day has a Saturday delivery option for a premium fee.
  • Orders placed before the cutoff time on Friday will arrive on Saturday by 4:00pm.
  • Please note: This option only appears on the checkout page on Friday to US customers.

Priority International:

  • Normally shipped via Fedex Priority International.
  • Arrives in 2-5 business days based on location.
  • Does not include any delays due to local customs.
  • We may, at our discretion, use an alternate carrier (DHL or UPS) with the same service level.
  • Most orders are shipped with delivery confirmation (no signature required) Make sure your delivery area is secure. Locks & Bonds WILL NOT re-ship orders that have been marked delivered by the carrier.
  • Locks & Bonds may, at our discretion, require an adult signature for any reason, especially if the package has a high value or includes custom-made products. We will send a text message to alert you that a signature is required.
  • If you wish to add/decline the signature option, please leave a note in the order comments box.
  • You will receive an email with the tracking information after the order ships.

Same-day delivery (e.g., order on Monday and deliver on Monday) is NOT AVAILABLE. The fastest option is Priority Overnight, which normally arrives the next business day by 12pm.

Yes, we ship to Canada, Australia, UK, Europe, Scandinavia, and many more. If you do not see a shipping option at checkout, please send an email to locksandbonds@gmail.com and we will help you out.

All orders are shipped from our facility near Seattle, Washington USA. We are in the USA Pacific Time Zone (-8h GMT).

Only USPS First Class packages can been shipped to a PO Box. Fedex and UPS DO NOT deliver to PO Boxes, only to physical addresses*. If you select Fedex and use a PO Box, it may delay the shipping time as we will have to call/text/email you to get the correct address.

*Some select post offices offer a physical address service and will accept Fedex/UPS packages. Visit your local PO and ask if they offer this service.